Refund policy

There is no right of withdrawal if you are acting as a business customer within the meaning of Section 14 of the German Civil Code (BGB) and conclude the contract as part of your commercial or self-employed professional activity.
This also applies to distance contracts for goods that are manufactured according to customer specifications or clearly tailored to individual requirements.


Complaint

Do you have a defect in the product or any other reason for complaint? Fill out our form to submit your complaint.

 

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