The quickest way to reach the PIXLIP team is by phone at +49 (0) 2173 204 58 0 or by email at info@pixlip.com, Monday through Friday. For more detailed inquiries, the contact page provides all contact options at a glance. For general product questions, it is also worth checking the FAQ overview first, as many common questions are already answered there.

For damaged or missing individual parts, PIXLIP offers suitable replacement parts for reordering, for example through the GO accessories or EXPO accessories collection. The exact complaints process and the relevant deadlines are summarized on the complaints page. If you are unsure which replacement part fits your model, the PIXLIP support team can help at info@pixlip.com or by phone, preferably with the model name provided.

For questions about print data, file formats, or color profiles, the print data page provides initial professional guidance. If that is not sufficient or concerns a specific order, the PIXLIP team will also review your data personally—most quickly via info@pixlip.com with a reference to the relevant order or product. This reliably helps prevent printing errors before production.

For larger or customized booth projects, particularly in the PIXLIP-EXPO area, you can book a personal consultation directly or submit a project inquiry. Alternatively, the PIXLIP support team can also take your inquiry by phone or email and connect you with the appropriate contact person. The more specific the information already available about the booth area, location, and timeline, the more targeted the consultation can be.

Assembly instructions, product data sheets, print templates, and catalogs are compiled in the Download center provided there. If you cannot find the document you are looking for for your model there, send a brief message to info@pixlip.com stating the model name, and the PIXLIP support team will provide the relevant documents directly.