The privacy of your personal data is an important concern to us. This is why we conduct our web activities in strict compliance with data privacy and data security laws. In the following, we would like to share with you which information we may collect and how we deal with it.
When you access our websites or retrieve a file, data of this process are stored in a log file on our web server. These data are not of a personal nature. It is therefore impossible for us to see which user has retrieved which data.
The following data may be stored in particular:
· the domain name of the website you came from
· the websites you visited in our offer
· the names of the retrieved files
· date and time of a retrieval
· the name of your Internet Service Provider
· and, possibly, the operating system and browser version of your computer.
We use this information exclusively to determine the attractiveness of our websites and to improve their contents.
(1) Your personal data, insofar as these are necessary for this contractual relationship (inventory data) in terms of its establishment, organization of content and modifications, are used exclusively for fulfilling the contract. For goods to be delivered, for instance, your name and address must be relayed to the supplier of the goods. The payment data may be passed on to the credit institution responsible for payments or to the payment service selected by you during the order process for payment settlements.
(2) Without your explicit consent or a legal basis, your personal data are not passed on to third parties outside the scope of fulfilling this contract. After completion of the contract, your data are blocked against further use. After expiry of deadlines as per tax-related and commercial regulations, these data are deleted unless you have expressly consented to their further use. You account could be deleted any time and by either notifying you through a message to the contact mentioned below or through a designated function within the account.
Our website offers you the opportunity to subscribe to our newsletter. The newsletter provides you periodically with information about our services. If you sign up to our newsletter, we will use the necessary details required to send you our e-mail newsletter. You may unsubscribe from the newsletter at any time by sending a message to the below mentioned contact, or via a link provided in the newsletter.
If we provide performances in advance, e.g. in case of payment on invoice, we might have to obtain information about your creditworthiness from the following companyies: SCHUFA Holding AG and Creditreform Boniversum GmbH
For this, we forward your personal details (e.g. name and address) to this company. Mathematical and statistical techniques are used to assess the risk of payment defaults. We make conclusion of the purchase contract dependent on the results of the credit check.
Postal advertising and the right to refuse
We reserve the right to store your general details like first and last name and other additional information like degree, year of completion, business name, if provided, during the order process. We will only use this data for our promotional purposes, like sending attractive offers and information of our wide range of products by mail. You can object to the storage and use of your information for these purposes at any time by a message to the contact option described below.
Data collection and processing in case of the payment method purchase on account via BillSAFE
In case of a purchase on account transaction that is carried out via BillSAFE (a PayPal service), the seller irrevocably cedes his entire payment claim against you to PayPal (Europe) S.à r.l. et Cie, S.C.A. ,22-24 Boulevard Royal, L-2449 Luxembourg (“PayPal”). In case of the payment method purchase on account via BillSAFE, PayPal conducts an identity and credit assessment. For purposes of processing the purchase on account, you are requested during the ordering process to specify your personal data such as first and last name, address, date of birth, email address and telephone number. PayPal uses the aforementioned data, together with additional data – such as shopping cart details, invoice amount, order history and payment records – to check whether the payment option to be allowed can be ensured with reference to the payment default and/or bad debt risks. Within the scope of the legally permissible interests and considering your interests that are worth being protected, PayPal transfers your address data to credit reporting agencies for the identity and credit assessment if necessary.
For the purpose of its own credit check, PayPal retrieves credit information on the basis of mathematical and statistical methods (probability and/or score values) from the institutes mentioned above. The evaluation of these score values allows PayPal to take a decision about the substantiation, execution or termination of the contractual relationship. In addition to your address details, information regarding your current payment history as well as the probability values regarding your payment history in the future is included as well. Your personal data is transferred to one of the abovementioned credit agencies for purposes of identity assessment as well. Here, the credit agency compares the data specified by you with the data saved about you and notifies the degree of compliance in percentage values. In addition, a reference to an ID-based check carried out at the credit agency in the past can also be provided if necessary. PayPal can use the transferred compliance rates to identify whether a person is saved under the address specified by you in the database of the credit agency. Paypal ensures in this regard that the mentioned institutes process and/or use the data on their part exclusively within the scope of the specific function. For additional information about the data protection regulations of PayPal’s BillSAFE, visit: http://www.billsafe.de/privacy-policy/merchant
Information about cookies
(2) You can prevent storage of cookies by choosing a “disable cookies” option in your browser settings. But this can limit the functionality of our Internet offers as a result.
Web analysis with Google Analytics
As an alternative to the browser add-on or within browsers on mobile devices, you can also click the following link to prevent future collection by Google Analytics within this website (the opt-out only works in this browser and only for this domain). An opt-out cookie is stored on your device. If you delete your cookies in this browser, you must click this link again:
The use of etracker
Our websites uses the analysis service of etracker. Provider of these services are the etracker GmbH, Erste Brunnenstraße 1 20459 Hamburg Germany. User profiles under a pseudonym can be created using these data. For this cookies can be used. Cookies are small text files that are stored locally in the buffer store of your internet browser. The cookies enable to recognise your browser. The data collected by etracker will not be used to personally identify users of our website and will not be merged with person-related data about the owner of the pseudonym without explicit permission of the involved user.
You may object to the collection and use of data at any time with effect to the future. In order to object to the data collection and use, you can obtain an Opt-Out-Cookie, which secures that no visitor data of your browser will be collected from and stored by etracker in the future, from etracker under the following link: http://www.etracker.de/privacy?et=V23Jbb
The use of econda
This website uses technologies from econda GmbH (www.econda.com) to collect and store data for marketing and optimization purposes. Pseudonymized user profiles are created on the basis of those data. Cookies can be used for this purpose. Cookies are small text files that are locally stored in the visitor’s local browser cache. Cookies allow the recognition of the web browser. Data collected with econda technology shall not be used to personally identify the website visitor without special consent granted by the person concerned and shall not be merged with personal data on the pseudonym holder. You may object to data collection and storage at all times with effect for the future. To object to collection and storage of your user data for the future you may obtain an opt-out cookie from econda ensuring that in the future no user data of your browser are collected and stored by econda:
The use of webtrekk
Our website uses the services of Webtrekk, a Web analysis service from Webtrekk GmbH, to collect statistical data on the use of our website and to optimise our services accordingly. Collected data is sent only to our statistics provider, Webtrekk GmbH. Webtrekk GmbH is data-privacy certified for Web analytics. The collection occurs via a pixel, which is built into the pages of the site. Your IP address is anonymised, saved and sent, making it impossible to identify you via your IP address. Webtrekk uses session cookies, which are deleted when the browser session ends. The same is true for last-click cookies. We also utilise ever cookies, which last no longer than 6 months and are deleted after a pre-defined number of uses. These cookies are pseudonyms. The inclusion of additional personal data is not permitted. The collected data is deleted once there is no longer a need to save it for analytical purposes, or upon user request. Users can opt out of the anonymised tracking of their visit data at any time, so that they are no longer tracked in the future. To opt out of Webtrekk tracking, a cookie named webTrekkOptOut from the Domain webtrekk.net is used. This tracking opt-out is active as long as this cookie is not deleted. To activate this opt-out, please click on the send button. You will then no longer be tracked, effective immediately.
Facebook Website Customer Audiences
We use the “Website Custom Audiences” pixel of the social network Facebook, 1601 South California Avenue, Palo Alto, CA 94304, USA. So-called tracking pixels are integrated on our pages. When you visit our pages, the pixel-code establishes a direct connection between your browser and the Facebook server. Facebook receives information from your browser, among other things, that our page has been called up by your terminal device. If you are a Facebook user, Facebook can associate your visit to our pages with your account. We would like to point out that, as the provider of the pages, we have no knowledge of the content of the data transmitted or of their use by Facebook. We can only choose which segments of Facebook users (such as age, interests) our advertising should be displayed. We use one of two Custom Audiences working methods in which no data records, especially no e-mail addresses of our users – neither encrypted nor unencrypted – are transmitted to Facebook. For more information, please see Facebook’s privacy statement at https://www.facebook.com/about/privacy/.
If you wish to object to the use of Facebook Website Custom Audiences, you can do so at https://www.facebook.com/ads/website_custom_audiences/.
Conversion measurement with the conversion pixel from Facebook
We use the “conversion pixel” or visitor action pixel of Facebook Inc, 1601 S. California Ave, Palo Alto, CA 94304, USA (“Facebook”). By calling up this pixel from your browser, Facebook can then see whether a Facebook advertisement was successful, e.g. whether it led to an online purchase. We only receive statistical data from Facebook for this purpose without reference to a specific person. This enables us to measure the effectiveness of Facebook ads for statistical and market research purposes. In particular, if you are logged on to Facebook, we refer you to their privacy information https://www.facebook.com/about/privacy/.
Click here to be excluded from Facebook Pixel capture. The Opt Out works only in this browser and only for this domain. An opt-out cookie is stored on your device. If you delete your cookies in this browser, you must click this link again.
Social plug-ins from Facebook
On our websites we use social plugins of the social network Pinterest, which is operated by the Pinterest Inc., 635 High Street, Palo Alto, CA, 94301, USA (“Pinterest”). If you access a website that contains such a plugin, your browser establishes a direkt connection to the servers of Pinterest. The plugin transmits protocol data to the server of Pinterest in the U.S.A. These protocol data may contain your I.P. address, the address of visited websites that also contain Pinterest functions, type and settings of the browser, date and time of your query, your usage behaviour of Pinterest as well as cookies.
This site contains embedded YouTube functions. These functions are provided by YouTube, LLC, 901 Cherry Ave. San Bruno, CA 94066, USA. The embed videos use YouTube’s privacy-enhanced mode. This mode may set cookies on your computer once you click on the YouTube video player, but YouTube will not store personally-identifiable cookie information for playbacks of embedded videos using the privacy-enhanced mode. To find out more please visit YouTube’s embedding videos information page.
Social plug-ins from Twitter
Collection and forwarding of Information: By using the Google +1 button you may publish information worldwide. Via the Google +1 button you and other users receive personal-related contents from Google and our partners. Google stores the information that you have voted +1 for contents as well as information about the website that you were visiting as you clicked the +1 button. Your +1 votes may be published or displayed as notices together with your profile name and your picture at Google services, such as search results, your Google profile or at other places on websites.
Google records information about your +1 acitvities in order to improve the Google sevices for you and others. To be able to use the Google +1 button you need a globally visible, public Google profile which must contain at least the user name chosen for this profile. This name will be used for all Google services. In some cases this name may be replaced by another name which you used when sharing contents via your Google account. The ID of your Google account can be displayed to users who know your e-mail address or possess any other information identifying you.
Use of collected information: Besides the above mentioned designated purposes, the details provided by you are treated according to current Google data protection regulations. Google may publish summarised statistics about +1 activities of users or pass those statistics on to users and contractual partners like publishers, advertisers or linked websites, respectively.
On our websites functions of the service Instagram are embedded. These functions are offered by the Instagram Inc., 1601 Willow Road, Menlo Park, CA, 94025, USA. If you are logged in to your Instagram account you can link contents of our websites with your Instagram profile by clicking the Instagram button. By this Instagram will associate the visit of our websites with your user account. We would like to point out that we, as providers of these websites, do not obtain knowledge about the contents of transmitted data as well as their use by Instagram.
According to the Federal Data Protection Act, you have a right to free-of-charge information about your stored data, and possibly entitlement to correction, blocking or deletion of such data. Inquiries can be directed to the following e-mail addresses: ( firstname.lastname@example.org )
According to the Federal Data Protection Act, you have a right to free-of-charge information about your stored data, and possibly entitlement to correction, blocking or deletion of such data. Inquiries can be directed to the following e-mail addresses: email@example.com
1. Right to information
You can ask the person in charge to confirm whether personal data concerning you will be processed by us.
If such processing has taken place, you can request the following information from the person responsible:
(1) the purposes for which the personal data are processed;
(2) the categories of personal data being processed;
(3) the recipients or categories of recipients to whom the personal data concerning you have been or are still being disclosed;
(4) the planned duration of the storage of the personal data concerning you or, if specific information on this is not possible, criteria for determining the storage period;
(5) the existence of a right to rectification or deletion of personal data concerning you, a right to limitation of processing by the controller or a right to object to such processing;
(6) the existence of a right of appeal to a supervisory authority;
(7) any available information on the origin of the data if the personal data are not collected from the data subject;
(8) the existence of automated decision-making including profiling in accordance with Art. 22 para. 1 and 4 DSGVO and – at least in these cases – meaningful information on the logic involved and the scope and intended effects of such processing for the data subject.
You have the right to request information as to whether the personal data concerning you is transferred to a third country or to an international organisation. In this context, you may request to be informed of the appropriate guarantees pursuant to Art. 46 DSGVO in connection with the transmission.
2. The right to correction
You have a right of rectification and/or completion vis-à-vis the data controller if the personal data processed concerning you are incorrect or incomplete. The person responsible shall make the correction without delay.
3. Right to limitation of processing
Under the following conditions, you may request that the processing of personal data concerning you be restricted:
(1) if you dispute the accuracy of the personal data concerning you for a period that enables the data controller to verify the accuracy of the personal data;
(2) the processing is unlawful and you refuse to delete the personal data and instead request that the use of the personal data be restricted;
(3) the data controller no longer needs the personal data for the purposes of the processing, but you do need them to assert, exercise or defend legal claims, or
(4) if you have filed an objection to the processing pursuant to Art. 21 para. 1 DSGVO and it has not yet been determined whether the legitimate reasons of the person responsible outweigh your reasons.
If the processing of personal data concerning you has been restricted, such data may only be processed – apart from being stored – with your consent or for the purpose of asserting, exercising or defending rights or protecting the rights of another natural or legal person or on grounds of an important public interest of the Union or a Member State.
If the processing restriction has been restricted according to the above conditions, you will be informed by the person responsible before the restriction is lifted.
4. Right to cancellation
a) Duty to delete
You may request the data controller to delete the personal data relating to you without delay and the controller is obliged to delete this data without delay if one of the following reasons applies:
(1) The personal data concerning you are no longer necessary for the purposes for which they were collected or otherwise processed.
(2) You revoke your consent, on which the processing was based pursuant to Art. 6 para. 1 lit. a or Art. 9 para. 2 lit. a DSGVO, and there is no other legal basis for the processing.
(3) You file an objection against the processing pursuant to Art. 21 para. 1 DSGVO and there are no overriding legitimate reasons for the processing, or you file an objection against the processing pursuant to Art. 21 para. 2 DSGVO.
(4) The personal data concerning you have been processed unlawfully.
(5) The deletion of personal data relating to you is necessary to fulfil a legal obligation under Union law or the law of the Member States to which the data controller is subject.
(6) The personal data concerning you were collected in relation to information society services offered pursuant to Art. 8 para. 1 DSGVO.
b) Information to third parties
If the data controller has made the personal data concerning you public and is obliged to delete it pursuant to Art. 17 para. 1 DSGVO, he shall take appropriate measures, including technical measures, taking into account the available technology and the implementation costs, to inform data processors who process the personal data that you as the data subject have requested the deletion of all links to this personal data or of copies or replications of this personal data.
The right to cancellation does not exist insofar as the processing is necessary
(1) to exercise freedom of expression and information;
(2) for the performance of a legal obligation required for processing under the law of the Union or of the Member States to which the controller is subject or for the performance of a task in the public interest or in the exercise of official authority conferred on the controller;
(3) for reasons of public interest in the field of public health pursuant to Art. 9 para. 2 lit. h and i and Art. 9 para. 3 DSGVO;
(4) for archiving purposes in the public interest, scientific or historical research purposes or for statistical purposes pursuant to Art. 89 para. 1 DSGVO, insofar as the law referred to under a) is likely to make it impossible or seriously impair the attainment of the objectives of such processing, or
(5) to assert, exercise or defend legal claims.
5. Right to information
If you have exercised your right to have the data controller correct, delete or limit the processing, he/she is obliged to inform all recipients to whom the personal data concerning you have been disclosed of this correction or deletion of the data or restriction on processing, unless this proves impossible or involves a disproportionate effort.
The person responsible shall have the right to be informed of such recipients.
6. Right to data transferability
You have the right to receive the personal data concerning you that you have provided to the person responsible in a structured, common and machine-readable format. In addition, you have the right to pass this data on to another person in charge without obstruction by the person in charge to whom the personal data was provided, provided that
(1) processing is based on consent pursuant to Art. 6 para. 1 lit. a DSGVO or Art. 9 para. 2 lit. a DSGVO or on a contract pursuant to Art. 6 para. 1 lit. b DSGVO and
(2) processing is carried out by means of automated methods.
In exercising this right, you also have the right to request that the personal data concerning you be transferred directly from one data controller to another data controller, insofar as this is technically feasible. The freedoms and rights of other persons must not be affected by this.
The right to transferability shall not apply to the processing of personal data necessary for the performance of a task in the public interest or in the exercise of official authority conferred on the controller.
7. Right of objection
You have the right to object at any time, for reasons arising from your particular situation, to the processing of personal data concerning you under Article 6(1)(e) or (f) of the DSBER; this also applies to profiling based on these provisions.
The data controller no longer processes the personal data concerning you, unless he can prove compelling reasons worthy of protection for the processing, which outweigh your interests, rights and freedoms, or the processing serves to assert, exercise or defend legal claims.
If the personal data concerning you are processed for direct marketing purposes, you have the right to object at any time to the processing of the personal data concerning you for the purpose of such advertising; this also applies to profiling, insofar as it is associated with such direct marketing.
If you object to the processing for direct marketing purposes, the personal data concerning you will no longer be processed for these purposes.
You have the possibility to exercise your right of objection in connection with the use of Information Society services by means of automated procedures using technical specifications, notwithstanding Directive 2002/58/EC.
8. Right to revoke the data protection declaration of consent
You have the right to revoke your data protection declaration of consent at any time. The revocation of consent shall not affect the legality of the processing carried out on the basis of the consent until revocation.
9. Right of appeal to a supervisory authority
Without prejudice to any other administrative or judicial remedy, you have the right of appeal to a supervisory authority, in particular in the Member State where you reside, work or suspect of infringement, if you believe that the processing of personal data concerning you is contrary to the DSGVO.
The supervisory authority to which the complaint has been lodged shall inform the complainant of the status and results of the complaint, including the possibility of a judicial remedy under Article 78 DSGVO.